Common questions

1 – Does YTnido have a physical store?
No, YTnido Shop is an exclusively online store.

2 – What are the payment methods?
Currently, the payment methods available at checkout are:

– Credit card
– PIX

3 – Can the purchase be paid in installments?

No, we only accept full payment.

4 – Does ytnido have a pick-up point?

No, we only offer online purchases with shipping by post.

5 – What are the shipping methods and delivery times?

We currently offer the following shipping methods:

– Post Office: SEDEX and PAC. International posts too.

We will dispatch your products within 6 business days, and delivery times, from this date, vary according to the destination location.

During checkout, we will inform you of an estimated delivery time, linked to the Post Office’s delivery time system.

You will receive all tracking information for your orders by email. Don’t forget to check back frequently. If the order is not delivered due to absence, it will be returned to our warehouse, and reshipment will be charged (even for free shipping cases).

6 – What are YTnido’s contacts?

Feel free to contact our team through the website or by email. The contact details are:

– Email: phialapan@gmail.com
– Website: “Contact Us” Page

We will respond as soon as possible =)